About Nuagique

A premium brand for ambitious SaaS projects.

Nuagique supports companies that want to go beyond simple deployment: framing, designing, integrating, driving adoption and evolving SaaS ecosystems over time.

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Premium Nuagique

A human team for demanding projects.

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Expertise

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Impact

10+years in SaaS ecosystems

FRFrance-based team

CXITSM, CRM, voice

Our posture

Nuagique was born from a simple belief: a good tool is not enough.

Companies do not only need an integrator able to configure a platform. They need a partner able to understand business challenges, translate needs into operational architecture, secure adoption and remain present after go-live.

This is precisely the role of Nuagique. We are the premium brand dedicated to organizations that want complete, demanding and long-term supported projects.

Our approach relies on strong expertise across Freshworks and Aircall ecosystems, but also on a human conviction: the best SaaS projects are the ones teams understand, use and own.

10+years of Freshworks and SaaS ecosystem experience.

100%France-based team, available and involved.

CX + ITSMsupport, voice, CRM and internal services.

Long termsupport beyond launch.

Human expertise

We want every customer to feel supported by an expert, demanding and deeply involved team.

This premium positioning is not only visual. It is reflected in framing quality, recommendation clarity, consultant availability and the ability to improve usage over time.

Differentiation

What Nuagique really brings

Our value lies in balancing ambition, simplicity, proximity and the ability to build platforms that evolve over time.

Premium does not mean complex

Our role is to make projects clearer, more understandable and stronger. We design ambitious but governable architectures that teams can actually adopt.

Human support at the center

A SaaS project affects teams, habits, indicators and sometimes the organization itself. We focus on education, listening, availability and knowledge transfer.

Strong expertise, simple posture

We understand the products, their possibilities and their limits. But our value also lies in explaining, arbitrating and recommending without unnecessary jargon.

A brand for complete projects

Nuagique is designed for companies that want to structure a durable ecosystem: CX, ITSM, CRM, cloud telephony, automation, reporting and adoption.

An alternative to impersonal deployments

We do not want to deliver a configuration and disappear. We build trusted relationships with identified and involved consultants.

A focus on operational results

Success is not measured by the number of fields or workflows delivered, but by concrete impact on teams, customers and management.

Cliiq

What about Cliiq by Nuagique?

Cliiq by Nuagique is designed for SMB, commercial or budget-conscious customers who need a fast, standardized and efficient deployment. Nuagique remains dedicated to complete, premium, multi-team and highly supported projects.

Cliiq by Nuagique →

FAQ

Frequently asked questions

A few reference points to understand Nuagique’s positioning and how it connects with Cliiq.

What is the difference between Nuagique and Cliiq by Nuagique?

Nuagique supports complete, premium and strategic projects. Cliiq by Nuagique is for customers who need faster, more standardized and more accessible deployments.

Does Nuagique only work on Freshworks?

No. Freshworks remains central, but Nuagique also supports Aircall and broader SaaS architectures around customer relationship, ITSM, CRM and cloud telephony.

Why emphasize the human aspect?

Because SaaS projects rarely fail because of the tool alone. Adoption, understanding, training and change management are essential.

Who is Nuagique for?

Organizations that want a partner able to frame, challenge, integrate, train and provide long-term support.